From the moment a vehicle is sensed to the moment the keys are returned — one intelligent pipeline sees it all, understands it all, and resolves it all.
See the Vision ↓Customers leave frustrated. Technicians waste hours on paperwork instead of repair work. Service advisors juggle phone calls, compliance requirements, and manufacturer audits — all on systems built for the last decade.
Customer retention rates hover near 30% after warranty expires. A workforce shortage that's only getting worse. The industry doesn't need another point solution. It needs a new architecture.
Sarah's dashboard light came on Tuesday. She opens the app and describes what she's seeing. The AI listens — not like a chatbot, like a diagnostician. By the time she picks a time slot, the system has already drafted the complaint, predicted the cause, and templated the correction.
Customer describes the issue via app or chatbot
Cross-references 14,000+ similar complaints & TSBs
Inventory verified, suppliers queried, orders placed
Tech matched, 3C drafted, bay scheduled
Cameras capture the vehicle from every angle. The AI compares today's images against the last visit. Every finding is photographed, annotated, and layered into a multimedia report the customer can actually understand.
Multi-angle capture documents exterior condition, tread depth, undercarriage
Pattern recognition compares against vehicle history and fleet-wide data
Photos, video, cost breakdowns — delivered to the customer's phone
Clear recommendations. No jargon. Approve from anywhere.
Approve repairs from your phone. Select a payment plan. A ride share is dispatched the moment you hand over your keys. Track every stage like a package delivery.
Automatically dispatched at drop-off. Return ride when ready.
Pre-authorized with integrated financing options.
Real-time updates at every stage of the repair.
The AI doesn't just assist technicians — it thinks alongside them. Every repair order is built to survive a warranty audit.
Historical resolution data across make, model, and mileage cohort. Preemptive replacement for parts with 73%+ failure probability.
3C documentation generated in manufacturer-compliant language. Audit-ready from the first keystroke.
Checked against live inventory, cross-referenced with suppliers, auto-ordered when out of stock.
Every work order meets OEM standards. Warranty claims pre-validated against manufacturer requirements.
Matched by skillset. Guided by data. More wrench time, less paper time.
Multi-point verification at every stage. Nothing leaves the bay without system sign-off.
The platform remembers everything. Every repair performed. Every service declined. Every part approaching the end of its lifecycle. This isn't a CRM — it's a business intelligence engine that turns service data into recurring revenue.
Personalized outreach tied to vehicle history, service intervals, and optimal maintenance windows.
Automatically generates targeted campaigns for the 57 customers who declined brake service last month.
Identifies every customer driving a compatible vehicle. Moves inventory before it becomes dead stock.
The patent doesn't say "vehicle." It says entity. Any entity. Any sensor. Any resolution.
Fault codes → compliant maintenance orders
Hull sensors → corrosion resolution pipeline
Calibration drift → compliance work orders
Predictive maintenance for excavators & cranes
Building systems → automated service resolution
Connected devices → sensor-to-resolution pipeline
One patent. Every industry where things break and need fixing.
Six steps. Fully automated. Each one protected.
This wasn't built in a lab. It was built in a service drive — by people who've spent decades living the inefficiencies this system eliminates.
Started as a certified technician. Worked every seat in the service drive — advisor, service manager, service director — at BMW of Manhattan, Rick Hendrick BMW, and Habberstad Auto Group in New York. Then collision operations, director of ops, and now Director of Culture & Development for a multi-rooftop dealer group spanning Chevrolet, Mazda, Subaru, Kia, and Collision. Founder of Blaney's Consulting and the mind behind Guaranteed Human™. He didn't read about dealership inefficiency in a case study — he turned wrenches, wrote ROs, ran the drive, and then patented the fix.
From Canada's largest dealer groups to multi-rooftop leadership in Florida — Jonathan has run both sides of the house. Fixed ops, variable ops, service drives, sales floors. NADA-trained, battle-tested across every department a dealership has. He doesn't just understand the problem — he's managed it from every seat in the building.
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We're in conversations with forward-thinking companies about licensing, strategic partnerships, and the next chapter of automated service resolution.
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